Terms of Service

This website is operated by NUTRA & RITUAL. Throughout the site, the terms "we," "us," and "our" refer to NUTRA & RITUAL. NUTRA & RITUAL offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

When you visit our website and/or purchase something from us, you are participating in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "TOS"), including any additional terms, conditions, and policies referenced herein and/or available via hyperlink. These Terms of Service apply to all users of the website, including without limitation users who are browsers, vendors, customers, and content providers.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this Agreement, you may not access the website or use the Services.

Any new features or tools added to the current offering will also be subject to these Terms of Service. We reserve the right to update, modify, or replace any part of these Terms of Service. Nothing in these Terms of Service affects your statutory rights as a consumer under UK law, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

SECTION 1 – ELIGIBILITY AND ACCEPTABLE USE

By agreeing to these Terms of Service, you represent that you are at least 18 years old, or that you have your parent's or legal guardian's consent to use the Service.

You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws applicable to you.

You must not transmit any worms, viruses, or code of a destructive nature.

Violation or breach of any of these Terms will result in immediate termination of your access to the Services.

SECTION 2 – GENERAL TERMS

We reserve the right to refuse service to anyone, at any time, for any reason, subject to your statutory rights.

You understand that your content (other than payment card information) may be transmitted unencrypted and may involve (a) transmission over various networks, and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Payment card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of the Service without our express written permission.

SECTION 3 – MEDICAL DISCLAIMER

The information provided on this Site, in product packaging, or on product labels is for informational purposes only and is not intended as a substitute for advice from your doctor or other healthcare professional. You should not use the information on this Site for diagnosis or treatment of any health condition. Always consult your healthcare provider before starting any new supplement, especially if you are pregnant, breastfeeding, taking medication, or have a medical condition.

Our products are food supplements and are not intended to diagnose, treat, cure, or prevent any disease.

SECTION 4 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this website is not accurate, complete, or current. The material on this website is provided for general information purposes only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.

SECTION 5 – CHANGES TO SERVICES AND PRICING; CONCLUSION OF CONTRACT

Prices for our products, including subscription pricing, are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service without notice. We will not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

The presentation of products in our online store does not constitute a legally binding offer, but rather an invitation to treat. By clicking "Buy" or completing checkout, you make an offer to enter into a purchase contract. You will receive an automated confirmation email upon submitting your order; this does not itself constitute our acceptance of the contract. The contract is concluded once we confirm dispatch. As a UK consumer, you also have a statutory right to cancel most orders within 14 days of receipt under the Consumer Contracts Regulations 2013 — see our Returns Policy for details.

SECTION 6 – PRODUCTS, SUBSCRIPTIONS, AND SERVICES

Certain products may be available exclusively online through the website and are subject to return only in accordance with our Returns and Refunds Policy.

Some products are available on a recurring subscription basis. By enrolling in a subscription, you authorise us to automatically charge your selected payment method on a recurring basis, according to the frequency you select, until you pause, skip, or cancel. See our Cancellation Policy for details on managing your subscription.

We have made every effort to display the colours and images of our products as accurately as possible. We cannot guarantee that your device's display of any colour will be accurate.

We reserve the right, without obligation, to limit the sale of our products to any person, geographic region, or jurisdiction, on a case-by-case basis. All product descriptions and pricing are subject to change at any time without notice. Any offer for a product made on this website is void where prohibited by law.

SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, household, or order, including recurring subscription orders. You agree to provide current, complete, and accurate purchase and account information for all purchases made on our store, and to promptly update your information as needed.

SECTION 8 – THIRD-PARTY TOOLS

We may provide access to third-party tools that we neither monitor nor control. We provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind. Your use of any optional third-party tools is entirely at your own risk and discretion.

SECTION 9 – THIRD-PARTY LINKS

Certain content available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of such third-party material, and we do not warrant and will not have any liability for any third-party materials or websites.

SECTION 10 – USER SUBMISSIONS

If you send certain submissions (for example, reviews or testimonials) or, without request from us, you send creative ideas, suggestions, or other materials, you agree that we may, at any time and without restriction, edit, copy, publish, distribute, and otherwise use any such submissions in any medium. We are under no obligation to maintain any submissions in confidence or provide compensation for them.

You agree that your submissions will not violate any right of any third party and will not contain unlawful, defamatory, or offensive material.

SECTION 11 – PERSONAL INFORMATION

The provision of personal information through the Store is governed by our Privacy Policy, which sets out how we comply with UK data protection law, including the UK GDPR and the Data Protection Act 2018.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, delivery charges, or availability. We reserve the right to correct any such errors and to change or update information or cancel orders at any time without notice, including after an order has been submitted.

SECTION 13 – PROHIBITED USES

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:

(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, national, or local regulation, rule, law, or ordinance;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service.

SECTION 14 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products delivered to you through the Service are provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, except as required by UK law.

Nothing in these Terms of Service excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under UK law. Subject to this, in no case shall NUTRA & RITUAL, our directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Service or any products procured using the Service.

SECTION 15 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless NUTRA & RITUAL and its affiliates, partners, officers, directors, agents, contractors, and employees from any claim or demand, including reasonable legal fees, made by any third party arising out of or relating to your breach of these Terms of Service or your violation of any law or the rights of a third party.

SECTION 16 – SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 17 – TERMINATION

These Terms of Service remain in effect until terminated by either you or us. You may terminate these Terms of Service at any time by discontinuing use of our website.

If, in our reasonable judgement, you fail to comply with any term of these Terms, we may terminate this Agreement at any time, and you will remain liable for all amounts due up to the date of termination.

SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to any mandatory consumer protections available to you in your country of residence.

SECTION 19 – ENTIRE AGREEMENT

These Terms of Service, together with any policies or operating rules posted by us on this site, constitute the entire agreement and understanding between you and us, and govern your use of the Service. They supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us.

SECTION 20 – CHANGES TO THESE TERMS OF SERVICE

You may review the most current version of these Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting changes to our website. Continued use of our website following any posted changes constitutes acceptance of those changes.

SECTION 21 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

Email: customercare@nutraandritual.com
Or visit our Contact Us page.

Mon – Fri: 8am–7pm UK time
Sat – Sun: 10am–6pm UK time